Who We Are


PERSONAL-TOUCH HOME CARE began operations in 1974 and since then has grown into a national company. Each office is licensed by the State in which it operates and most of the offices are certified as home health agencies offering Medicare services. We provide home health and home care personnel and related services to individuals in their homes, and we are available 24 hours per day, seven days per week. Our caregivers consist of Registered Nurses, Licensed Practical/Vocational Nurses, Licensed Physical, Speech, and Occupational Therapists, Medical Social Workers, and Trained Paraprofessionals (Home Health Aides.) Through our pool of approximately 1,500 clinicians, we provide skilled observation and assessment of the patient's physical and mental status, monitor the medication and dietary needs of the patient, administer appropriate clinical treatments, and provide instruction to patients and families. Our pool of approximately 10,000 paraprofessionals (Certified Home Health Aides and Personal Care Aides) assist patients with health-related tasks and activities of daily living. In addition to these traditional home health and home care services, Personal-Touch Home Care has developed specialty programs, including mental health, pediatrics, maternal/child, hospice, rehabilitation, early intervention and early childhood education, dialysis, infusion, and others.

No matter how much the company has grown, we never forget the first word of our name: PERSONAL. 
Everyone is devoted to providing quality care in the comfort of the patient's home. Our services are available 24 hours a day, seven days a week. We work with the patient, the family, and the physician to map out an individualized, comprehensive home health and/or home care plan, which meets the social, emotional, and physical needs of the patient. We have devoted employees who follow the highest standards of excellence. 

 

In keeping with the company's philosophy of providing the highest quality of care, Personal-Touch Home Care offices are Accreditation Commission for Health Care (ACHC) accredited. Accreditation organizations like ACHC serve to demonstrate a higher level of compliance with regulatory standards and incorporate industry best practices. Having this accreditation demonstrates an organization’s dedication and commitment to meeting standards that facilitate a higher level of performance and patient care. The hallmark of this process has been the implementation of a far reaching and outstanding Quality Assessment and Performance Improvement Program (QAPI) for the entire company.  The goal of our program is to effect quality patient outcomes in a financially responsible manner. 

Continuous
Quality
Improvement

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is

Personal

Our Mission

The first word in Personal-Touch Home Care is the one we will never forget… “Personal” 
 

  • We are dedicated to the provision of individualized, comprehensive quality patient and family-centered care in the patient’s place of residence. 

 

  • We are dedicated to the belief that each person is a unique individual and, therefore, we need to be sensitive to his/her social, emotional, intellectual, safety, and physical needs.

  • We are dedicated to enhancing the quality of life throughout the life cycle by promoting and restoring health, alleviating suffering, and caring for the sick and dying in a manner that ensures dignity and respect for each person. 

  • We are dedicated to hiring experienced and competent professionals who follow the highest standards of excellence to establish an individualized plan of care offering personal choices and decisions and respecting each individual’s rights and needs for self-determination. 

 

  •  Services, thereby promoting positive patient outcomes.

 

  • We are dedicated to providing a level of care that encourages the safe and cost-effective delivery of home care services, maximizing patient autonomy and coordination of community and agency resources, and alleviating unnecessary duplication of services, thereby promoting positive patient outcomes.

 

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"Just a line to thank you for the nursing care i have received since my stay in the hospital. Jennifer has done an excellent job. She is very kind, efficient and caring. I appreciate it so very much. I will certainly recommend Personal-Touch to all my friends. 

Ft. Thomas, KY

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"The attention your staff showed my father in his last days was something I will never forget. I want to commend the coordinators, nurses and our compassionate home health aide for the care she provided him." 

Linda from Jamaica, NY

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"Just a line to thank you for the nursing care i have received since my stay in the hospital. Jennifer has done an excellent job. She is very kind, efficient and caring. I appreciate it so very much. I will undoubtedly recommend Personal Touch to all my friends. 

Ft. Thomas, KY

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