Compliance/ Fraud & Abuse

Personal Touch Home Care provides quality home health and hospice services in an environment that is committed to integrity, ethics and compliance.

Emergency Service:
Do not use this form to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.


Anonymous Hotlines and Online Reporting Tool

Personal-Touch Home Care Hotline:

718-468-4747 ext. 1803 (New York local) or 800-937-4747 ext. 1803 (all other areas)


Personal-Touch Online Reporting Tool (below)


Through our Hotlines and online reporting tool, individuals can report a concern or seek guidance about compliance questions:

  • Anonymously, if you choose

  • Without worry of retaliation or intimidation

  • Compliance Leadership

Contact Compliance Leadership


Cynthia Thackston, Corporate Compliance Officer

Send a confidential e-mail to:


Write to the Compliance Officer at:

Personal Touch Home Care

1985 Marcus Avenue, Suite 202

Lake Success, NY 11042

Attention: Cynthia Thackston, Corporate Compliance Officer




Complete the form below. Items with an asterisk are necessary for the submission. The other items are optional. 



Payroll and Benefits Inquiries

Payroll and Benefits Inquiries should be emailed to